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YOUR DOUBLE GUARANTEE
YOUR DOUBLE GUARANTEE


We understand that buying furniture online can be a daunting experience for many reasons:

·         Not making the right decision
·         Losing money
·         Not receiving what you’ve paid for
·         Not being satisfied and then not being able to get your money back


You need peace of mind and 100% confidence, to ensure you enjoy making your purchase as much as you’ll enjoy the product you’ll be buying.

To make your purchase as easy and risk free as we possibly can we offer a unique iron clad double guarantee on all your purchases at Swanky Rooms. Not only do we want you to feel good about your purchase but we want to make sure you continue feeling good about it long after you’ve bought it!

So here it is…

 

1.     14 days from the day of delivery to change your mind.
If, when your furniture arrives, and for whatever reason it is not what you expected, we will remove it and refund your money.
Alternatively you can exchange to a different model, colour or size.

Please inform us by email or phone of your decision to return or exchange your furniture within 14 days and we will organise a collection date. A collection charge of £55 will be applied plus our original cost of delivery at £25 per item. Although delivery is free to you if you decide to keep the item, we must recover these costs in the case of a return.

 

2.     Two year guarantee.
Our guarantee covers any defect in manufacture and materials, allowing for fair wear and tear. In the unlikely event of a claim, we will repair or replace your furniture entirely free of charge.

Both our guarantees are offered in addition to your statutory rights which remain unaffected. Click here for our full terms and conditions.

  

Click here to read further about our unique 2 Year Warranty
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